Delivery

Delivery time

Orders are usually sent with Regular ParcelTM , Tracked PacketTM - USA , Small PacketTM Canada Post. Quebec (excluding rural areas), your order should arrive the next business day shipping. In other provinces or abroad, the delivery time can vary between 1 and 5 business days.


 

Shipping Cost and handling

Delivery start at $ 10 in Canada and $ 15 worldwide. Free shipping with $200 purchase .


 

Processing time

At Les Créations S&M, we attach great importance to rapid order processing. They are usually processed within 48 business hours, in contrast to one week and among our competitors.

* Note here that if the control contains a large quantity of goods, time may be slightly longer. This date may also be affected by a replenishment lead time or by legal holidays. Do not hesitate to contact us to have an accurate estimate of your order processing time.


 

Change or cancel an order

If you have made a mistake when ordering or would it make a difference, contact us ASAP. By cons, if the order has been processed, it will be too late to make changes.


 

Returns

Since items are customized, they can unfortunately not be returned. By cons, if there is a mistake on our part, contact us and we will do everything in our power to correct it. In any case, do not hesitate to contact us if there is any problem with your order.

Do not forget to include a product photo and description of the problem with it when you contact us. This will greatly speed up processing your request.